Dear Valued Clients,
We are writing to let you know that Southern Alberta Veterinary Emergency (SAVE) will be permanently closing on August 30, 2026. This was a very difficult decision, made after carefully reviewing the hospital's long-term operational needs and our ability to continue providing sustainable emergency care. We understand this news may be upsetting for our clients and the community, and we are committed to supporting you and your pets throughout this transition.
Our priority is ensuring you continue to have access to veterinary care. As of August 31, 2026, clients can seek alternative care at Fish Creek Pet Hospital. At Fish Creek Pet Hospital, you'll be welcomed by a caring and experienced team, including familiar faces from SAVE, ready to support you and your pets during this transition and beyond.
Fish Creek Contact Information and Working Hours
15311 Bannister Rd SE, Calgary
403-873-1700
info@fishcreekpethospital.com
Open Daily | 8:00 AM - 10:00 PM
Fish Creek Pet Hospital is located approximately an 18-minute drive from our current hospital.
What You Need to Know
Medical Records
Your pet's medical records will be securely transferred to Fish Creek Pet Hospital. If you would like to transfer your pet's records to another veterinary practice, please contact our team at 403-995-3270 before August 30, 2026, or the Fish Creek team after August 30, 2026.
As we work through this transition, our teams may experience a higher volume of calls and record transfer requests than usual. We sincerely appreciate your patience and understanding as we assist every client as promptly as possible.
Pick-ups (Medications, Food Orders, and more)
Prescription refills and food orders can be placed through SAVE until August 17, 2026. After that date, please contact Fish Creek Pet Hospital directly for all future prescription refills and food orders.
Laboratory results and memorial items that do not arrive before August 30 will be forwarded to our sister clinic, Elizabeth Street Pet Hospital.
Veterinary Appointments
To support continuity of care, appointments may continue to be scheduled at SAVE until August 30, 2026. You are also welcome to contact Fish Creek Pet Hospital to book your pet's next appointment.
Surgical Referrals
We are no longer accepting non-urgent surgical referrals. Those cases will be referred to Fish Creek or the patient's regular veterinarian.
Advanced Diagnostics
Referrals for CT scans, ultrasounds, and endoscopy will continue to be accepted.
Emergency Care
In the event of an emergency outside of SAVE and Fish Creek Pet Hospital’s hours, the following 24/7 emergency hospitals are available. We recommend calling ahead to ensure they can assist you upon arrival.
- Petzoic 24/7 Vet Hospital
403-453-9111
101-11501 Buffalo Run Blvd, Tsuut'ina, AB
- CARE (VCA Canada Animal Referral & Emergency Centre)
403-520-8387
7140 12 St SE, Calgary, AB
- Western Veterinary Specialist & Emergency Centre
403-770-1340
1802 10 Ave SW, Calgary, AB
- Trinity Hills 24 Hour Pet Hospital
403-233-2888
240 Na'a Plaza SW, Calgary, AB
Online Store (MyVetStore)
For clients that have been placing orders through our online store, we will change your “home” veterinary practice on MyVetStore to Fish Creek Pet Hospital on August 27. If you have auto-orders with home delivery set up, they will continue as normal with no action needed on your end. If you would like your account moved to a different veterinary practice, please contact help@myvetstore.ca.
If you have any questions, please do not hesitate to reach out. If you have any questions, we invite you to email us at admin@saveveterinary.com. This ensures we can properly respond to any questions you and other pet parents may have while keeping the phone lines open for more urgent requests. We appreciate your patience as we respond to each inquiry.
It has been a privilege to care for your pets and be part of their lives. We are truly grateful for your trust and support over the years, and we are confident that this transition will allow us to continue providing the compassionate, high-quality care you expect.
We look forward to welcoming you to Fish Creek Pet Hospital and continuing that journey with you.
Warm regards,
The Team at Southern Alberta Veterinary Emergency (SAVE)