New Client Registration

Professional fees are to be paid at the time services are rendered. We accept cash, debit, Visa and Mastercard. We do not offer payment plans, but do work with third-party financing companies. Please ask our friendly Client Care team for more information​.

 

We are committed to providing compassionate, high-quality care to our patients and clients. We also expect a safe and respectful environment for our team.
 

By registering as a client of this hospital, you agree to treat all staff, clients, and visitors with kindness, courtesy, and respect. Abusive, aggressive, discriminatory, or threatening language or behavior will not be tolerated.
 

If this policy is not respected, the hospital reserves the right to:
 

• Pause or discontinue services
• Ask individuals to leave the premises
• Transfer care or terminate the client–hospital relationship
   

Do you consent to the hospital taking photographs and/or video recordings of your pet for medical documentation, educational purposes, and/or marketing (including social media and the hospital website), with the understanding that no personal identifying information will be shared without your consent?

Southern Alberta Veterinary Emergency is a teaching and training environment. Veterinary students, interns, or trainees may observe or participate in the pet’s care under the direct supervision of a licensed veterinarian. Student involvement will not compromise the quality of care provided.
 

To support continuity of care, this hospital may share relevant medical records, diagnostic results, and treatment information with a pet’s primary care veterinarian and any referral or specialty hospitals involved in the pet’s care, as determined by the attending veterinarian.